It's Friday, the Olympics are starting, the sun is shining (though maybe a bit too much for some folks) and well... like we said, it's Friday. So let's start the weekend off with a story of a company that looked at a customer's complaint, dealt with it quickly and without hassle, and earned a loyal [...]
Friday, July 27, 2012
Saucony Wins Dedicated Customer By Replacing Worn-Out Sneaker Without Hassle
It's Friday, the Olympics are starting, the sun is shining (though maybe a bit too much for some folks) and well... like we said, it's Friday. So let's start the weekend off with a story of a company that looked at a customer's complaint, dealt with it quickly and without hassle, and earned a loyal [...]
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